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  1. Dashboard and settings

Custom Domain

Connect your own domain or subdomain for PWA applications (Only available to users with a PRO subscription plan)

PreviousManagersNextDatabase

Last updated 1 year ago

Note: Using the root domain as the default (e.g. yoursite.com) requires CNAME flattening. This process is different from connecting your custom domain or using the subdomain as the default (e.g. www.yoursite.com, blog.yoursite.com). CNAME flattening does not use A records.

How to update your DNS records

To update your DNS records, you’ll need to access your domain’s DNS settings in your domain registrar or DNS host’s dashboard.

Every DNS provider has their own process for updating DNS records. We recommend that you read the help documentation of your DNS provider, and contact their support for help with their interface and settings if needed.

To configure your DNS records to use the root domain (subdomain) as the default:

  1. Open the DNS settings for your custom domain (in your domain registrar or DNS host’s dashboard)

  2. Create a CNAME or ANAME record with the hostname @ and the value app.moxly.io

Important: If you’re setting up your DNS records with Cloudflare, be sure to set the proxy status of your DNS records to DNS Only. Moxly hosting is not compatible with the Cloudflare proxy, as the proxy may cause issues with SSL provisioning and renewal on your custom domain.

After you have changed the DNS settings and added your domain on the Moxly platform, wait for the email to verify your domain and receive the SSL certificate, you will need to add 2 TXT records in the DNS settings

How to set a custom domain To set the default domain to the root domain:

Open Site Settings > APP SETTINGS > Settings > Custom Domains

How to check that the domain points to Moxly

To make sure that your DNS settings are correct and that your domain correctly points to your Moxly site, click Check the status under your domain name in the section Settings > Custom Domains. You should see an activation confirmation

DNS changes can take up to 48 hours to fully propagate in all geolocations as the DNS cache expires, although this typically occurs within a few hours. If your site verification doesn’t work right away, you can come back later to check the status again.

If your DNS records are live and pointing to Moxly and you’re still experiencing issues with domain verification after 2 days, please contact Moxly’s customer support team.

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